The Protocol Prose Book Club convenes on August, 12 2025 for a members-only discussion of the book Emily Post's Business Etiquette.

About the Book

Emily Post’s Business Etiquette is a comprehensive guide to everything professionals and jobseekers need to know to succeed in the business world today. It’s a new world of work out there, and this completely rewritten and up-to-date guide has been fully refreshed for the post-pandemic era as a resource for people to turn to throughout their entire career–from applicant to leadership.

For over one-hundred years, Emily Post has been America’s definitive source for advice on navigating every social interaction. Today, Emily’s great-great-grandchildren Lizzie Post and Daniel Post Senning, continue that legacy at The Emily Post Institute by paying attention to American social trends and utilizing their foundation of consideration, respect, and honesty to offer advice on etiquette today. 

Full of thoughtful guidance with sample language, examples and exercises, charts, and pro tips from every chapter, Emily Post’s Business Etiquette covers contemporary workplace concerns such as video conferencing norms, workflow management, and communication tools for remote work, while still incorporating Emily Post classics such as greetings and introductions, how to write a thank-you note, and the importance of punctuality and professional appearance. And, of course, the Institute’s Five-Step Process for Solving Problems serves as a backbone for every workplace scenario where there is no manner to lean on. Topics covered in Emily Post’s Business Etiquette include:

• The importance of owning your professional image and understanding what it communicates in a multitude of settings.
• Written communication skills for everything from messaging channels such as Slack and Teams to internal and external emails.
• Seating charts for meetings, networking dinners, and more.
• A gender-free guide to attire for all occasions.
• Tips for offering constructive criticism and feedback effectively.
• Expectations for host and guest roles, both virtual and in person.
• An entire chapter on meetings
• Advice for leadership on how to build the best relationships with your direct reports and employees.

Lizzie Post is the great-great-granddaughter of Emily Post, is a co-president at the Emily Post Institute. She manages the company’s publishing efforts and delights in being a cohost of the Institute’s weekly podcast, Awesome Etiquette. Lizzie has authored and co-authored several books on etiquette, covering a range of topics from weddings to legalized cannabis use. A regular source on the topic of etiquette in the media, she has a column with AARP.com and she has been featured by The Today Show, the Tamron Hall show, NPR’s 1A, the New York Times, Here & Now, NFL Films, the Wall Street Journal, the Associated Press, and others, and has written for The Atlantic, Good Housekeeping, Women’s Running, and Houzz.com. She lives in her home state of Vermont with her dog, Sunny, and her cat, Taco.

Daniel Post Senning is the great-great-grandson of Emily Post, is a co-president at the Emily Post Institute. He manages the company’s training programs and enjoys answering questions as a co-host on the Institute’s weekly podcast, Awesome Etiquette. Daniel has authored and co-authored several books on etiquette, covering topics from business to digital manners, and delivers seminars and speeches on these topics around the world. An active spokesperson for the Institute, he regularly speaks with media outlets about business, technology, and dining etiquette. Daniel has appeared on The Today Show, The History Channel, and ESPN and has been interviewed by publications including the New York Times, GQ, Time magazine, and the Wall Street Journal. Daniel lives in Vermont, with his wife, Puja, and their children, Anisha, Arya, and William.

Copies of the book are available through Amazon. 

Register to attend the August Protocol Prose Book Club Meeting!