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Webinar: A Protocol Pivot - Hybrid Adaptations for Meetings and Events
Thursday, October 21, 2021, 7:00 PM - 8:00 PM EDT
Category: Events

A Protocol Pivot - Hybrid Adaptations for Meetings and Events

Since the pandemic, the world has evolved immensely. However, one thing remains important and relevant than ever, it is the power of human connection, whether they are online, in-person, or a blend of both - hybrid

It used to be that hybrid events meant a physical event with some forms of online participation. Now, as we pivot to adjust to the "new normal", we can finally re-introduce a combination of face-to-face option with online access to our otherwise predominantly virtual events.

This continual change has given the different organizations, from government, private companies, to public institutions, an opportunity to creatively deliver productive and engaging experiences for organizers and attendees, with the core purpose of maintaining the fundament gathering aspects of events and meetings. 

In this webinar, Jessica and Blandine explore the significance of hybrid events, and discuss the benefits and challenges of the different types of event formats through real-life examples from the City of Houston's high-profile events. 

Learning Objectives: During this session, attendees will learn to:

  • Know the available approaches for events (in-person, social media, live events, hybrid events)
  • Understand the “hybrid” approach 
  • Identify the different types of hybrid events: change and features required to execute them well
  • Learn through case studies: Key benefits and challenges for each type of events
  • Gather tips for hosting hybrid events and choosing the applicable format for your events

The registration deadline is 15 October 2021.

Register for the webinar


Blandine CousinModerator: Blandine Cousin

Events Project Manager, APNIC (Asia Pacific Network Information Centre), South Brisbane, Australia

Blandine is passionate about creating amazing events and experiences.  Her career spans more than 20 years, leading and contributing to hundreds of corporate, government, sporting and cultural events across 18 countries.  Originally educated in France and England, with a background in finance, administration and consular operations, Blandine is the Events Project Manager for APNIC.  At APNIC – the Internet IP Registry for Asia Pacific- she works closely with a diverse community of key stakeholders across 56 regional economies creating compelling online, in-person and hybrid events where critical decisions on the design and operations of the internet are decided.

Jessica NgoSpeaker: Jessica Ngo

Protocol and International Programs Manager, Mayor's Office of Trade and International Affairs, Houston, Texas, USA

As City of Houston's Protocol Officer and International Programs Manager, Jessica oversees matters of diplomatic protocol, cross-cultural exchanges, international programs and events, as well as international policy issues which may impact Houston. She also leads the development of global youth and international education initiatives, manages Houston's official partnership agreements and sister city relationships, to achieve Houston’s diplomatic, civic, and trade engagement goals.

Jessica works closely with international communities and stakeholders to put together online, in-person and hybrid events and programs to highlight the city's diversity and the robust 90+ members of the Consular Corps.

Jessica graduated from the University of Houston with a Bachelor of Arts degree in Corporate Communications and Marketing. Prior to her role in the Mayor's Office, Jessica worked for reputable non-profits, including Asia Society, UNICEF, and multiple business and marketing firms, and is fluent in both English and Vietnamese. Jessica is a licensed intercultural etiquette and protocol trainer, and currently serves on the Events Committee of Protocol & Diplomacy International – Protocol Officers Association (PDI-POA).

Overview of the session and objectives:

Hybrid events are important to reach out to a wider audience, with advantages including

  • Increase in participation
  • Accessibility
  • Inclusivity
  • Greater exposure for sponsors
  • Wider range of speakers
  • Pre-recorded sessions with live Q&A

The presenters will discuss what has changed since the COVID-19 pandemic and additional features present in hybrid events and meetings:

  • The role of the host
  • Virtual exhibition and sponsor recognition
  • Online voting and instant polling
  • Chat functions
  • Virtual gifts
  • AI transcription vs. real-time human stenographer
  • Events roles and responsibilities

During this session, attendees will learn:

  • The benefits and challenges of hybrid events
  • Which technology to use and when
  • Redundancy plans
  • Tips and pitfalls to ensure a successful hybrid event
Click here to register!

Educational Webinars

Education of protocol professionals is an integral part of the mission of PDI-POA. Webinars are part of our expanding professional development and member engagement opportunities. They include educational presentations by featured speakers, along with a forum for viewers to ask questions of leading experts of protocol and diplomacy. To promote the instructional environment of the webinar, audio and video interaction for attendees is disabled, with interaction happening through the chat and Q&A functions of the Zoom Webinar platform.

Webinars are open at no additional charge to members of PDI-POA as a benefit of membership. Non-members are invited to attend as well; the non-member registration fee is $50 per person.

Each webinar session will be recorded and made available to PDI-POA members through the members-only Video Library. For non-member registrants, the recording will be available for 30 days after the session via a password-protected link that will be shared after the conclusion of the webinar.

Contact: [email protected]